FAQ

Most frequent questions and answers

Excellent Exteriors is devoted to providing it’s customers the highest level of quality, value, professionalism and customer service. We will treat you, your home and property with respect and as if it were our own. We will not rush to complete a job, or cut corners to save time.  We pride ourself on spending as much time as necessary to ensure that a high level of value is provided and your 100% level of satisfaction is achieved.

Yes, Excellent Exteriors has completed certification training through SoftWash Systems, attended SoftWash hands on seminars and attend yearly SoftWash training events to stay current on all techniques, methods and SoftWash application methods.

Soft washing is a technique that treats the infection of the stain and lets the cleaning solutions sanitize, doing 100% of the work, killing all mildew, algae and lichens at the root, not just the surface.  This creates a longer lasting clean with no damaging pressure or harsh chemicals.  Soft washing only uses 1/3 the water than pressure washing and is better for your home, family and the environment.   

All solutions used are eco-friendly and 100% biodegradable.  These water based solutions break down to carbon and water within 20 days of introduction into the soil. We also do everything to protect your plants, landscaping and property.  All plants are wet down before and during the SoftWash process.  After cleaning, a plant solution is applied with fertilizers and nutrients to complete the process. 

Generally, a soft washing treatment will last at the very least four times as long as pressure washing, before tarnishing reoccurs. In many circumstances, our treatments last a lot longer than one year.

In addition to roofings, we clean up all types of building siding, decks, fencings, concrete as well as brick surface areas. Soft washing could be used on all kinds of building products including timber, brick, concrete, aluminum, vinyl exterior siding, shingles, and a lot more!

Excellent Exteriors is active in the community with volunteering and donating to special causes . We donate yearly to Toys for Tots.